Optus terrible customer service
WebCustomer service / technical support Ping / Latency The internet in Australia The internet landscape in Australia is changing, particularly thanks to the NBN rollout. When we conducted our previous survey in 2024, only 28% of respondents had active NBN services. WebBad service ever. They lie to people and send devices by lying. Never buy anything from Optus. They will say you to pay $1 only and later they will send you a big bill and even after paying whole amount your device will be locked with Optus and you wont be able to use it until you are Optus user.
Optus terrible customer service
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WebWhile the Optus FTTP service is good, during outages their customer service is the absolute worst in that the fault will normally be fixed before anyone from Optus will reply to my live chat. This latest outage (40 mins) with ZERO customer service assistance is pretty much my last straw (after all my personal details were stolen due to Optus ... WebApr 10, 2024 · Take your customer relationships seriously. Whether it’s a lack of strong communication, an insensitive tone, automated replies or just a knowledge gap between the customers and the reps who serve them, forging an authentic rapport with clients are where revenues are won and lost these days.
WebIf you have a question or need help with your Optus service, you can contact us through one of the options below. Message us 24/7 The easiest way to contact us for help & support is … WebOct 13, 2024 · Some customers who are on month-to-month plans capacity out without charge, but this telco is non waiving fees to population on long-term contracts.
WebMar 16, 2024 · Are you looking to change because Optus' customer service is bad, or are you actually having problems with the service, i.e. coverage, performance? If the latter, it … WebApr 11, 2024 · has the very worst customer service. Coming up to 2.5 hours dealing with them because I got charged 3 times for Optus Sports and no service and the saga still isn’t over as I’m hold waiting for yet another team. 1. Optus @Optus. Replying to . @frayed_ends_
WebJoin the 1,060 people who've already reviewed Optus. Your experience can help others make better choices. Read 821-840 Reviews out of 1,040
WebMar 8, 2024 · Optus has the worst customer service ever ... External complaints will be referred to our Customer Resolution team. Please send us a Direct message regarding this, and from there. We will be able to assist you further -Talia. 2:54 PM · Mar 16, 2024 ... easley rock hillc \u0026 c catering brightonWebMar 8, 2024 · Optus on Twitter: "@ramyjarrouj Sorry to hear we have left you feeling this way. External complaints will be referred to our Customer Resolution team. Please send us a … easley sam\u0027s clubWebThese stats say that 88 million customer service enquiries were made to the five largest telcos over the 12 months, 80% of which (70,400,000) were by phone. ACCAN factored in a call abandonment rate of 15% – another ACMA statistic – … c\u0026c chimney maintenance bostonWebDo not join Optus shockingly bad customer service. The only time anyone is interested in customer service is to sell you something after that it’s … c \u0026 c catering reddingWebMar 27, 2007 · By the way, Optus Customer Service agree that keeping customers on hold for between 30 and 50 minutes every time they call is not good enough and they tell me that they are training more staff. Interestingly, Optus hinted that my service was particularly bad as my number was allocated to a pre-paid person on the Optus system and pre-payers … c\u0026c catering fabricationsWebOptus has a prepaid customer base was about 4.2 million in 2009. (XXXX) Telstra has been lag in the prepaid service market. Telstra’s prepaid customer base declined by 76,000 to 3.5 million in 2009. Telstra revealed that prepaid was one of three battlegrounds on which it would fight for market share. easley sams